Returns & Refunds

Effective Date: 9/25/2025

At NICBRIC, all sales are final in most cases. Because our products are personal-use accessories, we cannot accept returns or exchanges for health and sanitary reasons.

Limited Exceptions

We will only consider returns within 14 days of delivery if:

• You received the wrong item
• The product arrived damaged
• There is a clear manufacturing defect

To request a return under these exceptions, email nicbricofficial@gmail.com with your order number, a description of the issue, and photos of the product, packaging, and shipping label. Unauthorized returns will not be accepted.

Refunds

If your claim is approved, we will issue a refund to the original payment method. Original shipping charges are non-refundable. If the issue was our error, we will cover return shipping; otherwise, the customer is responsible for return shipping.

Non-Returnable Items

• Opened or used products
• Items not in original packaging
• Returns without prior approval
  
• Lost or Stolen Packages

If tracking shows “delivered” but you have not received your order, please first check with neighbors and your local carrier. If still unresolved, contact us within 7 days of the delivery date at nicbricofficial@gmail.com. Claims will be reviewed case by case and may require a carrier investigation.

Contact

Questions? We’re here to help. Email us at nicbricofficial@gmail.com with any questions you may have.